Floyd Street Insiders — Privacy Policy

1. What we collect

• Account information: name, display name, email address, and password (stored as a secure hash).
• Content you create: forum posts, wall posts, comments, chat messages, and anything you upload.
• Purchase information: membership, ticket, and merchandise orders. Payments are processed by Stripe — we never see or store your full card number.
• Device and usage data: app version, device model, operating system, and anonymous usage events (screens viewed, content played) keyed to a random device identifier — not your advertising ID.
• Notifications: a push token, if you enable notifications.
• Feedback: reports and feedback you submit, including optional screenshots.

2. How we use it

To run the Service: show content, operate the forum/wall/chat, process purchases and manage memberships, send notifications you enable, and email you updates only if you opt in (unsubscribe any time). We also use reports and moderation signals to keep the community safe (see the Terms of Use community standards), and aggregate usage data to understand what fans enjoy.

3. Advertising and tracking

The app may show ads and sponsor content served by Google AdMob. On iOS, we ask your permission through App Tracking Transparency before any data is used to personalize ads across apps; if you decline, ads still show but are not personalized. You can change this any time in your device Settings or in the app under Settings → Ad Preferences.

4. Sharing

We share data only with the service providers that run the Service for us: Google Cloud (hosting and storage), Stripe (payments), Firebase (notifications and crash reporting), LiveLike (live engagement features), Mailgun (email), and Google AdMob (ads). Each processes data only to provide its service. We do not sell your personal information. We may disclose information if required by law or to protect the Service and its users.

5. Retention and deletion

We keep your information while your account is active. Deleting your account in the app (Profile → Delete Account) removes your personal information, except records we must keep for legal, security, or transactional reasons (for example, purchase records). Content you deleted may persist briefly in backups.

6. Your choices

• Opt in or out of marketing email (Settings → Email Preferences, or the unsubscribe link in any email).
• Enable or disable notifications in device settings.
• Allow or decline ad tracking (device Settings → Privacy, or Settings → Ad Preferences in the app).
• Block users and report content in the app.
• Delete your account in the app.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has created an account, contact us and we will remove it.

8. Security

We use industry-standard safeguards — encrypted connections, access controls, and isolated per-club infrastructure — to protect your information. No system is perfectly secure; keep your password private.

9. Changes

We may update this policy. Material changes will be announced in the app, and the current version is always available at this page.

10. Contact

Privacy questions: hello@afanity.io.